Rest Assured

Guest and team member wellbeing remains our greatest priority. As such, The Doyle Collection has implemented a comprehensive suite of protocols to protect guests and team members against the risk associated with Covid-19. These have been informed by best international practice and national Government guidelines and are highlighted as follows;

Contactless check-in is available at all hotels
Guests receive a wellbeing amenity gift on arrival
Guest Room cleaning procedures have been augmented to include the targeted sanitisation of all contact points. This is followed by a full-room sanitisation fogging process using a specialist solution with proven efficacy against Covid-19
Once the room has been sanitised, it is sealed with a hygiene label and cannot be accessed by any person prior to the arrival of the guest
Physical distancing measures are in place throughout the hotels, in accordance with the regulations in the jurisdiction in which they operate
Public spaces and facilities are served by dedicated cleaning personnel who continuously sanitise all contact points. These areas are also regularly sanitised employing the fogging process
Dining areas, restaurants and bars are deep-cleaned and fogged daily. Contact points are continuously sanitised during opening hours
Team members wear appropriate PPE for the protection of all. This includes face masks, face visors, gloves and aprons
Newspapers, magazines, hotel information and menus are now accessible via QR codes on guests’ personal devices
Team members undergo daily temperature screening.