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Jurys Cork Hotel

Deluxe Room in The Westbury Hotel, Dublin

The Bristol Hotel

Terms and conditions for The Doyle Collection branded websites

General terms and conditions
All rates quoted are subject to availability and alteration. All special offers quoted are limited and subject to availability and may be subject to a minimum night stay.

While every effort has been made to ensure the accuracy of all information, The Doyle Collection does not accept liability for any errors or omissions and reserves the right to change information and descriptions of listed hotels and products.

Online bookings
Please note that different terms, conditions and cancellation policies in relation to all online bookings via all Doyle Collection branded websites may apply depending on the hotel and room or rate type selected. Please read carefully the room rate details that are provided before you make your online booking. You are advised to check through the rate details before making your online reservation. Please note that service charges (if applicable) may differ depending on hotel and region.

Once your booking is made, you will receive an on screen confirmation reference number.  It is recommended you keep a note of this number.  You will also receive an e-mail including this reference number and your reservation details.  You can also choose to receive the reference number straight to your mobile phone if you select this option during the booking process.

In the event that you have to cancel your reservation, you will need the aforementioned confirmation reference number as well as the email address used to make the reservation.

VAT

Reservations are subject to prevailing Vat rates applicable during the provision of the service. Therefore, if the prevailing Vat rate changes the costs of the services provided during the stay will be subject to the greater or lesser Vat rate as applicable. 

Pricing errors
The company and The Doyle Collection reserves the right to cancel contracts based upon incorrect information being displayed in relation to price or service.

Guaranteed reservations
Unless you are booking a non-cancellable rate (Advance Purchase or Last Minute Rate), your credit card details are taken at the time of booking for guarantee purposes only.  By securing your online reservation with a credit card, your room is guaranteed until midnight on the day of arrival, after which the room is released and may be resold.  All reservations made on www.doylecollection.com must be guaranteed to a major credit card (Visa, Mastercard, American Express, Diners).  In the case of a no show, your credit card will be charged for one night's accommodation.
The AAA Rate at The Dupont Hotel and The Normandy Hotel is available to AAA and CAA members only. A valid membership card is required upon check-in or the Best Available Rate will apply. The Government Rate at The Dupont Hotel and The Normandy Hotel is available to Federal Government employees only. Valid Government ID is required upon check-in or the Best Available Rate will apply. These rates are subject to availability and do not include tax.

Advance Purchase Rate
When booking an Advance Purchase Rate your credit card will be charged for the entire stay at the time of booking and the cost is completely non-refundable.  A cancellation or change will result in the forfeiture of the reservation cost.

Packages
Our Stay Longer and Stay Lazy packages are available on weekends (Thurs, Fri, Sat and Sun) and the Stay For Breakfast package is available midweek (Mon-Wed).  All packages are available at any Doyle Collection Hotel, subject to promotional room availability.  Stay Lazy room credit is offered in the hotel’s local currency and can only be used for food and wine in our restaurants. Stay Lazy room credit cannot be used to discount room rate. Stay Lazy room credit is not cash redeemable. One €25/£25 credit per stay.  No refund will be applied against unused Stay Lazy room credit. Stay Lazy bookings in The Normandy Hotel will be given a $25 voucher reduction on their next stay in The Normandy Hotel.

If you book a Stay Longer package and check out early, you will be charged for the full stay.

The Back Bay Hotel: Summer Family Packages:
All packages are subject to prevailing applicable taxes

Package components are subject to availability

Packages are not available in conjunction with any other promotion or discount

Complimentary In-Room Movie offer for regularly priced movies only

Kids Eat Free for children 12 and under ordering form the Kids’ Menu

Adult meals included in package are not available through In-Room Dining

The $150 Second Night rate applies to the room only and includes no package components

Babysitting service included in the “Its Your Summer, Too!” package is of 3 hours duration, with additional hours available at $30.00 per hour (babysitting to be arranged between guest and Boston Best Babysitter)

Cancellations
Cancellations must be received by us within the cancellation period indicated on the reservation confirmation.  If cancellation is not received by the required date, the hotel will charge one night's accommodation.  Please note that some rates (e.g. Advance Purchase and Last Minute Rates) are non-refundable and in the event of a no show, the full charge of the booking is taken from your credit card.

Child Policy
2 children under 12 may share free with two adults at the following hotels:  Jurys Cork Hotel, The Bristol HotelThe Croke Park Hotel, The Westbury HotelThe Dupont Hotel and The Normandy Hotel.

1 child under 12 may share free with 2 adults at the following hotels:  The Kensington Hotel, The Marylebone Hotel and The Bloomsbury Hotel. Please note: Charges will apply for extra beds.

Promotions and offers
Please note that all promotional offers are subject to specific terms, conditions and restrictions listed on the specific webpage.  All special offers are subject to availability.

Site use
www.doylecollection.com and all other Doyle Collection branded websites are intended to assist the consumer in determining the availability and booking of a hotel reservation. Apart from printing information in connection with your travel, you are not entitled to reproduce, replicate, sell, resell or otherwise exploit the websites listed above unless we provide you with prior written permission to do so.

Eligibility of use
Use of doylecollection.com and all Doyle Collection branded websites is restricted to people over the age of 18 who can enter into binding contracts.

Passwords
You are responsible for maintaining the confidentiality of your own password and account for all activities that occur under your account.

Links to third party websites
Links that feature on doylecollection.com are links to other sites that we believe may be of interest to you. By providing these links we are not endorsing or recommending such sites or the services or material provided by them. We therefore accept no responsibility for the materials, services or other situations at or related to or from any other website. 

Jurisdiction
This contract is governed by the laws of Ireland.