Does the hotel provide early check-in?

Early check in is available for our DISCOVERY Red and Black members. See doylecollection.com/loyalty for more information. For other guests we have a 12 noon early check in option subject to availability for a supplement of £30.

Does the hotel provide late check-out?

Late check out is available on request to 1pm, it is subject to availability. After this time then late check out can be arranged until 6pm at the cost of £10 per hour.

Do you have family rooms?

We have 10 rooms suitable for families located throughout the hotel. Please be aware these are very popular so we suggest booking well in advance

Do you have cribs for children?

Yes, cribs are available on request. Please advise the hotel in advance of your arrival. These are chargeable at £10 per crib per night.

What type of room should I book for three adults?

We would suggest a family room, or an accessible room are best suited to three adults. This will include a double bed and single bed, or two double beds depending on room allocation.

Can I arrange for amenities or gifts to be placed in the room? What do you offer?

The Guest Relations Team would be more than willing to arrange or offer amenities for your stay. Please advise the hotel in advance of your arrival.

Some suggestions for you:

  • Bottle of Champagne - from £95.00
  • Bottle of Prosecco - from £40.00
  • Bottle of House wine – from £29.00

Do you have wheelchair accessible rooms?

We have 4 rooms, which are wheelchair accessible. Please book these in advance due to availability. See our accessibility page for more information.

Are pets permitted?

We welcome well-mannered, disease-free dogs weighing up to 35 pounds (15 kilos). You will need to make your booking direct with the hotel and will need to sign the Pet Agreement form. There will be an additional charge of £20.00 per pet per night. For more information see our pet friendly page here.

Download our Pet Agreement Form here

Does the hotel provide international adaptors?

The majority of rooms have US and European adapters built in. Should further adaptors be needed, please check at our reception and we will do our best to assist subject to availability.

What are the restaurant opening hours and booking policies?

Please see our restaurant and bar page for information on dining.

Is a reservation for dinner required?

It is always advisable to book a table in The River Grille to ensure your requested time, particularly on Friday and Saturday nights. We suggest you book at the time of making your bedroom reservation. We do our best to cater for all walk-ins subject to availability; however, there may be a wait subject to lack of availability at your chosen time

What is the hotel’s policy on bookings in the bars and restaurant?

We do not take bookings for The River Lounge Bar.

For The River Grille, pre-booking is advised. Make a reservation here

For Rick’s, pre-booking is also advised. Make a reservation here

Does the hotel have a car park and is it included in the rate?

There is a car park located next door. The hotel can assist with a reduced rate during your stay at a cost of £19 per night paid directly at reception, along with providing your registration plate details.

 

What methods of public transport can I take to the hotel?

There are lots of different ways to reach The Bristol hotel due to our fantastic city centre location:

  • Bristol Bus/Coach Station– 15 minute walk from the hotel.  There is no direct bus from there so a taxi or walking is the best option.
  • Bristol Temple Meads Train Station– 15 minute walk from the hotel. Bus number 73 picks up from the train station and stops on Prince street, outside the hotel.  A taxi from the station is around a 5 minute journey and a £5 fare
  • Bristol Airport – The Bristol Flyer bus brings you into the city and drops you off at either at Temple Meads Station, Bristol Bus and Coach Station or in the city centre of Bristol, which is approximately a 5-10 minutes’ walk.

What is the distance to the city centre?

We are located in the heart of the city centre, Cabot Circus shopping area is located 10 minutes away.

How far is the hotel from the airport in a taxi?

Taxis are available outside the arrivals terminal at Bristol Airport. The journey is approximately 30 minutes. Find all the information on how to reach the hotel here.

What is your credit card policy?

We accept all major credit cards.

What is your pre-authorisation policy

Pre-authorisation is taken for each reservation and is held on the card until check out. The amount pre authorized is for the accommodation and £40 per night for extras. To avoid pre-authorisation the total amount of your stay can be prepaid in advance or at check-in and you can pay for incidentals as you go along.

Do you sell gift vouchers/gift cards?

Yes, e-vouchers can be purchased online or physical gift cards can be purchased directly from the hotel, in person or by phone. Details can be found here

Who owns The Bristol Hotel?

The Bristol is owned and operated by The Doyle Collection, a privately owned Irish family-run hotel group, known for its distinctive collection of luxury and boutique hotels. Learn more.

How many stars is The Bristol hotel?

The Bristol is a 4-star hotel in Bristol city centre, offering contemporary style, warm hospitality, and an exceptional Harbourside location.

Does The Bristol offer Afternoon Tea?

Yes. Afternoon Tea is served in The River Grille, our harbourside restaurant overlooking the Floating Harbour. Guests can enjoy a selection of freshly baked scones with Cornish clotted cream, finger sandwiches, and handcrafted miniature pastries in a chic, relaxed and modern setting. More details about Afternoon Tea here.

How much does Afternoon Tea cost at The Bristol hotel?

Classic Afternoon Tea is priced at £27.95 per person. Guests may add:

  • A glass of English Sparkling Wine for £12
  • A Classic Cocktail for £12

Reservations are encouraged

What kind of breakfast is served at The Bristol hotel?

Breakfast at The Bristol is served as a generous buffet with both continental and cooked options. Guests can enjoy freshly baked breads and pastries, cereals, seasonal fruit, cheeses, cold cuts, and hot dishes such as eggs, sausages and bacon, along with tea, coffee and fruit juices. Learn more about The River Grille dining experience.

 

What time is breakfast served at The Bristol hotel?

Breakfast at The Bristol is served:

  • Monday to Friday: 7.00AM – 10.30AM
  • Saturday & Sunday: 7.00AM – 11.00AM   

Does The Bristol hotel have a restaurant on site?

Yes, The River Grille is a harbourside restaurant known for its fresh flavours, vibrant ambiance, and floor-to-ceiling views of Bristol harbourside. The River Grille serves lunch and dinner, with a variety of dishes prepared with the finest seasonal ingredients.

Whether you are a hotel guest or a local resident, The River Grille offers a memorable dining experience in a beautiful setting. Check out our menus here.

For drinks and cocktails, Rick’s Bar offers a relaxed lounge atmosphere.

How much does it cost to stay at The Bristol hotel?

Room rates at The Bristol start from approximately £125, inclusive of VAT.

For best available rates, exclusive member offers and packages, book direct.

How much does an extra bed for a child cost at The Bristol hotel?

Extra beds are available in selected room types. Fees vary by date and room category. The reservations team will confirm suitability and pricing.

Contact: bristol@doylecollection.com | +44 117 923 0333

Does The Bristol hotel offer an airport shuttle service?

We do not offer an airport shuttle service. However, our front desk team is happy to assist with private transfers or taxi arrangements to Bristol Airport during your stay.

Does The Bristol hotel have a spa or swimming pool?

The Bristol does not currently offer a spa or swimming pool. Guests can enjoy the on-site Fitness Suite, available to all hotel guests.

Do any of the rooms or suites at The Bristol hotel have a bathtub?

Yes, many hotel rooms and suites at The Bristol feature a combined bath and shower, offering guests the option to enjoy a relaxing soak or a refreshing shower during their stay in Bristol.

Do any of the rooms at The Brihtol hotel have a private balcony?

The Bristol does not offer private balconies due to its central Harbourside location.

How do I book two adjoining rooms at The Bristol hotel?

The best way to book an interconnecting room is to get in touch with our team directly.

You can do this by phone on +44 117 923 0333 or email bristol@doylecollection.com

Is The Bristol hotel located in the city centre?

Yes, The Bristol is a city centre hotel, located directly in the heart of Bristol’s Harbourside. Situated on the picturesque Floating Harbour, the hotel offers guests immediate access to a vibrant mix of shops, attractions, restaurants, and cultural experiences. For more information, check our hotel location.

What attractions are near The Bristol hotel in Bristol’s Old City?

Within a short walk from The Bristol, you’ll find:

  • M Shed Museum
  • Queen’s Square
  • St Nicholas Market
  • Bristol Old Vic Theatre

More local recommendations can be found here.

Does The Bristol hotel offer a concierge service?

Yes. Our Guest Services team at The Bristol is available to assist with recommendations, restaurant bookings, and local guidance.

Does The Bristol hotel offer an in-house laundry or dry-cleaning service?

Yes, The Bristol hotel offers in-house laundry and dry-cleaning services. Guests can enjoy same-day laundry and dry-cleaning services for added convenience.

Laundry service is closed on weekends.

Does The Bristol hotel offer luggage storage?

Yes. Complimentary luggage storage is available for guests at The Bristol before check-in and after check-out.

Does The Bristol hotel offer a room turndown service?

Turndown service is available at The Bristol upon request.

Does The Bristol hotel have a wedding venue?

Yes. The Bristol offers a wedding venue in Bristol city centre, registered for civil ceremonies and receptions. The hotel offers elegant spaces suitable for intimate gatherings and larger celebrations.

Learn more about our wedding offerings here.

What is the capacity for the wedding venue at The Bristol hotel?

Wedding spaces at The Bristol can accommodate up to 400 guests, depending on layout and event style.

Does The Bristol hotel have event venues?

Yes. The Bristol offers flexible meeting rooms and event venues in Bristol, suitable for corporate events, private dinners, and celebrations.

Check out The Bristol’s event spaces here.

Is free Wi-Fi available at The Bristol hotel?

Yes, complimentary high-speed Wi-Fi is available throughout the hotel.

 

Does The Bristol hotel have a gym?

Yes, The Bristol offers complimentary access to the Fitness Suite, designed to help guests maintain their fitness routines while enjoying the comfort of the hotel. Our in-house hotel gym in central Bristol is fully equipped with modern cardio and strength training equipment. Learn more here.

 

Does The Bristol hotel car park have EV charging stations?

No, The Bristol does not currently offer EV charging stations on-site.